The Sunshine Grove Privacy Policy
The Sunshine Grove respects your privacy.
The Sunshine Grove (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information We Collect
We may collect personal information when you:
- Make a booking or enquiry;
- Contact us via email or forms;
- Subscribe to updates; or
- Browse our website
This information may include:
- Name;
- Email address;
- Phone number;
- Billing or postal address;
- Booking details and travel dates; or
- Payment details (processed securely by our third-party provider, Stripe)
How We Use Your Information
We use your information to process bookings and enquiries, communicate with you, provide customer support, and comply with legal obligations.
We will not sell your personal information.
Payments & Third-Party Services
To process bookings and payments, we use Stripe, a secure payment processor. Stripe and The Sunshine Grove only receive the information necessary to perform their services.
Overseas Disclosure
Some third-party service providers (such as booking platforms, payment processors, or cloud hosting services) may store or process data overseas.
Where this occurs, we take reasonable steps to ensure your personal information is handled in accordance with Australian privacy law.
Cookies & Website Analytics
Our website may use cookies and similar technologies to improve user experience, remember preferences, and analyse website traffic. You can disable cookies in your browser settings, though some features may not function properly.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. However, no online system can be completely secure.
Your Rights
You may request to:
- Access the personal information we hold about you;
- Correct inaccurate information; or
- Request deletion of your data where legally permitted
To make a request, contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time.